B.A., University of Minnesota–Duluth, Duluth, Minn., 1994.
M.B.A., University of St. Thomas, St. Paul, Minn., 2002.

IBM, Rochester, Minn., software support specialist, 1997-1999; manager, Services & Support, 1999-2001; cost controller/manager, Senior Business Operations, 2002-2006; manager, Service Delivery, 2007-2009; IBM, Sao Paulo, Brazil, director, Technology Sales & Services, 2010-2014; IBM, Armonk, N.Y., director, Technology Services, 2015-2018.

Joined Mayo Clinic, 2018; vice chair, Enterprise Infrastructure Services, 2018-2022.