B.A., University of North Florida, Jacksonville, Fla., 1995.
M.S., University of Illinois at Chicago, Chicago, Ill., 2017.

Prudential Financial, Jacksonville, Fla., Information Technology, senior quality assurance analyst, 1996-2002; Computer Horizons Corp., Jacksonville, Fla., Information Technology, quality assurance specialist, 2002-2003; Independent contractor, Jacksonville, Fla., Information Technology, quality assurance analyst, 2003-2004; Citi Cards, Jacksonville, Fla., Information Technology, software testing manager, 2004-2005.

Joined Mayo Clinic, 2005; Information Technology, senior programmer analyst, 2005-2010; IT technology manager, Enterprise Infrastructure Services, 2010-2018; section head, 2018-2021; division chair, 2021-present.