B.S., University of Minnesota, Twin Cities, Minn., 1997.
M.S., University of Minnesota, Twin Cities, Minn., 2003.

IBM Corporation, Armonk, N.Y., information architect, Systems & Technology Group, 1998-2004; lead client experience architect, Next Generation Computing Systems, 2004-2006; enterprise client experience strategist, Corporate Strategy, 2006-2014.

Joined Mayo Clinic, 2014; project manager, Mayo Collaborative Services, 2014; principal business analyst, 2014-2016; manager, client experience, 2016-2020; director, strategy development, Corporate Strategy, 2020; senior director, digital strategy, Center for Digital Health, 2020-2021; vice chair, consumer digital strategy, Center for Digital Health, 2021-2024; chair, digital strategy to execution, Center for Digital Health, 2024-present.