B.S., Rochester Institute of Technology, Rochester, N.Y., 1991.
M.B.A., Northwestern University, J.L. Kellogg Graduate School of Management, Evanston, Ill., 1996.
M.S., University of Washington–Tacoma, Milgard School of Business, Tacoma, Wash., 2021.

Xerox Corporation, Rochester, N.Y., project leader, Solutions Deployment and Assembly, 1991-1992; business systems developer, Supplies Marketing and Sales, 1992-1993; Chief of Staff to the Vice President, Information Management Applications, 1993-1994; Ernst & Young, Chicago, Ill., senior manager, Strategic Advisory Services, 1996-2000; Sapient, San Francisco, Calif., Director of Strategy and managing director, Wireless Practice, 2000-2003; Motorola, Chicago, Ill., senior director, Global Interactive Marketing, 2003-2008; BW Hill & Associates, Oak Park, Ill., founder, 2008-2011; Northwestern Medicine, Chicago, Ill., director, Regional Marketing, 2011-2016; The BWH Group, Oak Park, Ill., president, 2016-2018; Multicare Health System, Tacoma, Wash., Chief Marketing Officer and VP of Marketing, 2018-2020.

Joined Mayo Clinic, 2020; Marketing, chair, Integrated Marketing & Demand Generation, 2020-present.