B.S., Trinity University, San Antonio, Texas, 2006.
M.H.A., The Ohio State University, Columbus, Ohio, 2008.
Ph.D., Texas A&M University, College Station, Texas, 2011.

Texas A&M University, College Station, Texas, postdoctoral research associate, 2011-2012; University of North Florida, Jacksonville, Florida, Assistant Professor, 2012-2016; Associate Professor, 2016; program director, Bachelor of Health Administration Program, 2014-2016; Mayo Clinic, Jacksonville, Florida, Associate Consultant I, Division of Health Care Policy and Research, 2016-2019; Associate Consultant II, 2019-2021; Assistant Professor of Health Services Research, Mayo Clinic College of Medicine and Science, 2017-2019; Associate Professor, 2019-2023.

Appointed to the staff of Mayo Clinic in Florida, 2021; section head, Quality and Mixed Methods, Division of Health Care Delivery Research, 2022-2025; program director-methods, Kern Scholars, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, 2022-present; Professor of Health Services Research, Mayo Clinic College of Medicine and Science, 2024-present; scientific director – Kern in Florida, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, 2025-present.