B.S., University of Wisconsin–La Crosse, La Crosse, Wisconsin, 1995.
M.B.A., Viterbo University, La Crosse, Wisconsin, 2009.

Sagebrush Corporation, Burnsville, Minnesota, research analyst, 1996-2001; Ovation Advertising, La Crosse, Wisconsin, marketing research director, 2001-2002; Viterbo University, La Crosse, Wisconsin, adjunct market research instructor, 2010-2014.

Joined Mayo Clinic Health System, 2003; Business Administration, senior market analyst, 2003-2008; Market Research & Planning, senior market analyst, 2008-2011; supervisor, 2011-2014; Market Research and Analytics, manager, 2014-2015; Mayo Clinic Planning Services, market analysis and analytics manager, 2015-2016; Strategy Management, planning analysis manager, 2016-2019; Strategic Intelligence, director of Market Intelligence, 2019-2021; director of Market Research & Insights, 2021-2024; Strategy Department, strategy consulting director, 2024-present.